About us

Part of the Solution Appropriate Dispute Resolution Services (POTSADR) was founded in 1993 to provide a range of conflict resolution services. Based in Boston, Massachusetts, POTSADR offers mediation, negotiation, and facilitation services. In addition, we offer customized training on mediation and conflict resolution and program development for your organization. Learn more »

What is your situation?

Each situation is unique. Part of the Solution ADR Services strives to help you to understand what options are available and ensure that you select the service(s) most consistent with achieving your goals. Below are some common situations and possible services. Ultimately, the best option is to contact us to discuss your particular challenge and to understand what options may be available.

  • I work in a school and we are experiencing conflict between students.

Mediation - Conciliation - Training - Organizational Development / Process Engineering

  • I need help running an important meeting efficiently.

Facilitation

  • I am experiencing problems with my landlord / tenant.

Mediation - Conciliation - Negotiation - Facilitation

  • My condo association is having problems.

Mediation - Conciliation - Negotiation - Facilitation - Training

  • I am having a dispute with someone online.

Online Dispute Resolution

  • I am a dispute resolution professional and need trainers to assist with my upcoming training.

Training

  • I coach a sports team and we are having conflict on the team.

Mediation - Facilitation - Training

  • We are going through a divorce and are looking for assistance.

Mediation - Negotiation

  • I am having problems with my teenager and need some help.

Mediation

  • I am experiencing problems with my housemate.

Mediation - Negotiation - Facilitation

  • My organization needs to prepare for Sarbanes - Oxley Certification.

Organizational Development / Process Engineering

  • My organization’s projects require heroic efforts to be completed on-time, under budget, with the desired quality.

Organizational Development / Process Engineering

  • I am experiencing conflict with a co-worker, boss, or other workplace relationship.

Mediation - Conciliation - Negotiation - Facilitation - Training - Organizational Development / Process Engineering

  • Our Information Technology projects are not well run.

Organizational Development / Process Engineering

  • Our company is seeking to obtain advanced certification under the Capability Maturity Model (CMM).

Organizational Development / Process Engineering

  • I am having problems with my neighbors.

Mediation - Conciliation - Negotiation - Facilitation

  • I am a dispute resolution professional and am looking for tools to assist me.

Toolbox

  • I am involved in a custody dispute involving my child, parent, or other loved one.

Mediation - Negotiation - Facilitation

  • I am involved in a contract dispute.

Mediation - Conciliation - ODR - Negotiation

  • I am looking for conflict resolution training material.

Training - Toolbox - Outside the Box / Inside the Ring

  • I need help preparing for a negotiation.

Negotiation

  • I want someone to negotiate on my behalf.

Negotiation

  • I want to implement a system to manage conflict in my organization.

Training - Organizational Development / Process Engineering

  • I need help figuring out what I need.

Services - Contact Us

  • Other…

Services - Contact Us

CBI Reports Spring 2008

May 16th, 2008 by webmaster

The latest edition of CBI Reports is now available. Also, please check-out the newly released, much better than before, CBI website!

Upcoming Basic Mediation Training in Cambridge, MA

January 24th, 2008 by Joshua A. Gordon

CDSC is pleased to announce the Spring 2008 Basic Mediation Training. Please find attached registration brochure which includes the dates and times of the training. Please note that class size is limited to a maximum of 24 participants. The cost of the training is $695. The early registration cost for the training is […]

Upcoming Divorce Mediation Training in Cambridge, MA

January 24th, 2008 by Joshua A. Gordon

The Community Dispute Settlement Center is pleased to announce its 2008 Divorce Mediation Training. 
This 24 hour course is designed for mediators who are interested in the practice of divorce mediation. The training integrates substantive information with practice through interactive role play experience. Prerequisite: Basic mediation training. The training is being held […]

Consensus Building Institute

July 25th, 2007 by Joshua A. Gordon

Dear Friends and Colleagues,
I have very exciting news to share with all of you! I recently accepted the position of Senior Associate of Assessment, Coaching, Training at the Consensus Building Institute in Cambridge. It is a role that I am extremely excited about with an organization that I feel […]

Stop Snitching Fears

April 11th, 2007 by Joshua A. Gordon

In study, teens open up about ’snitching,’ fear of reprisal
By Suzanne Smalley, Globe Staff | April 11, 2007
One teenager described seeing a witness pistol-whipped for reporting a rape to police. “His eyes were completely red; you couldn’t see any white,” the unidentified youth said in an interview with researchers for a study on […]

A Conversation with the Ombudsperson

April 3rd, 2007 by Joshua A. Gordon

A Conversation With the Ombudsperson

Vox of Dartmouth asked Mary Childers to answer some questions about the role of the College’s Ombuds Office, and to share her views on what she hopes to achieve in her new post. Childers was appointed ombudsperson in February 2007, the first person to hold the position at Dartmouth […]

How to stifle your creativity in 10 easy steps!

April 3rd, 2007 by Joshua A. Gordon

How to stifle your creativity in 10 easy steps
~ Courtesy of Lifehack.org

Be afraid. Be very afraid. There’s nothing like fear to put a stop to any kind of creativity: fear of getting it wrong; fear of what other people may say; fear of embarrassment; fear of change. The more afraid that you are, the less […]

Job: Arizona College District Seeks Vendor for Ombuds Services

March 31st, 2007 by Joshua A. Gordon

The Maricopa Community College District in Tempe, Arizona is accepting sealed proposals for contracted Ombuds Services and for the provision of a 24 hour reporting hotline for faculty and staff. The District may award for these services individually or both to a single firm. Deadline for receipt of proposals is 2:00 p.m. on April 17, […]

Ombuds Internship Opportunity

March 27th, 2007 by Joshua A. Gordon

This is a good opportunity for a student to learn about the ombuds profession and see how an Ombuds office in a university functions. It is an unpaid internship but fabulous experience!
Princeton University Ombuds Office
Job Description: Ombuds Office Intern
Responsibilities
The Ombuds Office Intern reports to the University Ombuds and serves all members of the […]

Open Letter to Superintendents and Mediation Programs from the Office of the Attorney General

March 27th, 2007 by Joshua A. Gordon

I am pleased to announce the opening of the Request for Proposals for the Student Conflict Resolution Experts (SCORE) program for the 2007 - 2008 school year. We are accepting applications from schools who are interested in working in partnership with a Local Community Mediation Program (LCMP) on the development of a SCORE program.
As […]