About us

Part of the Solution Appropriate Dispute Resolution Services (POTSADR) was founded in 1993 to provide a range of conflict resolution services. Based in Boston, Massachusetts, POTSADR offers mediation, negotiation, and facilitation services. In addition, we offer customized training on mediation and conflict resolution and program development for your organization. Learn more »

What is your situation?

Each situation is unique. Part of the Solution ADR Services strives to help you to understand what options are available and ensure that you select the service(s) most consistent with achieving your goals. Below are some common situations and possible services. Ultimately, the best option is to contact us to discuss your particular challenge and to understand what options may be available.

  • I work in a school and we are experiencing conflict between students.

Mediation - Conciliation - Training - Organizational Development / Process Engineering

  • I need help running an important meeting efficiently.

Facilitation

  • I am experiencing problems with my landlord / tenant.

Mediation - Conciliation - Negotiation - Facilitation

  • My condo association is having problems.

Mediation - Conciliation - Negotiation - Facilitation - Training

  • I am having a dispute with someone online.

Online Dispute Resolution

  • I am a dispute resolution professional and need trainers to assist with my upcoming training.

Training

  • I coach a sports team and we are having conflict on the team.

Mediation - Facilitation - Training

  • We are going through a divorce and are looking for assistance.

Mediation - Negotiation

  • I am having problems with my teenager and need some help.

Mediation

  • I am experiencing problems with my housemate.

Mediation - Negotiation - Facilitation

  • My organization needs to prepare for Sarbanes - Oxley Certification.

Organizational Development / Process Engineering

  • My organization’s projects require heroic efforts to be completed on-time, under budget, with the desired quality.

Organizational Development / Process Engineering

  • I am experiencing conflict with a co-worker, boss, or other workplace relationship.

Mediation - Conciliation - Negotiation - Facilitation - Training - Organizational Development / Process Engineering

  • Our Information Technology projects are not well run.

Organizational Development / Process Engineering

  • Our company is seeking to obtain advanced certification under the Capability Maturity Model (CMM).

Organizational Development / Process Engineering

  • I am having problems with my neighbors.

Mediation - Conciliation - Negotiation - Facilitation

  • I am a dispute resolution professional and am looking for tools to assist me.

Toolbox

  • I am involved in a custody dispute involving my child, parent, or other loved one.

Mediation - Negotiation - Facilitation

  • I am involved in a contract dispute.

Mediation - Conciliation - ODR - Negotiation

  • I am looking for conflict resolution training material.

Training - Toolbox - Outside the Box / Inside the Ring

  • I need help preparing for a negotiation.

Negotiation

  • I want someone to negotiate on my behalf.

Negotiation

  • I want to implement a system to manage conflict in my organization.

Training - Organizational Development / Process Engineering

  • I need help figuring out what I need.

Services - Contact Us

  • Other…

Services - Contact Us

Online Dispute Resolution in a Technology-oriented Healthcare World

May 7th, 2009 by webmaster

Follow the discussion on electronic medical records and dispute resolution.
http://www.umass.edu/eei/2009Workshop/index.html
POTSADR’s Joshua Gordon was in Washington, DC this past week as part of a discussion to examine the topic. This will soon expand beyond the initial 40 people involved and there will be opportunity to contribute to the discussion.
Here is a summary of the […]

Contracts and Negotiation Consulting Available

April 12th, 2009 by webmaster

As a reminder, POTSADR offers consultation to assist you in ensuring that your employment contract reflects both your and your employer’s interests in an effective manner. In addition, we can assist in a review of the language of your job offer / contract to assist in preventing future employment related problems. Please do not hesitate […]

Divorce Mediation Training with CDSC in May

January 21st, 2009 by webmaster

Divorce Mediation Training
This 24 hour course is designed for mediators who are interested in the practice of divorce mediation. The training integrates substantive information with practice through interactive role play experience. Prerequisite: Basic mediation training.
Friday, May 1, 9:30am – 5:00pm
Saturday, May 2, 9:30am – 5:00pm
Tuesday, May 5, 4:30pm – 7:30pm
Saturday May 9, 9:30am – 5:00pm
Where: […]

Mediation Training with CDSC in March

January 21st, 2009 by webmaster

Mediation Training:
This 33-hour training is for you, if you are interested in:
• incorporating new skills into your current work
• making a shift in your professional role
Mediation Training:
This training provides hands-on skill development, combining role plays, exercises and presentations.
When:
Friday, March 20, 2009: 9:30am – 5:00pm
Saturday, March 21, 2009: 9:30am – 5:00pm
Monday, March 23, 2009: 4:30pm – […]

Free Workshop at Northeastern University November 17 to November 21

November 13th, 2008 by webmaster

There is a free workshop being hosted by Northeastern University as part of Global Entrepreneurship Week.
Click here for full schedule.
Some interesting topics on the schedule…

The End by Michael Lewis

November 11th, 2008 by webmaster

“The changes were camouflage. They helped distract outsiders from the truly profane event: the growing misalignment of interests between the people who trafficked in financial risk and the wider culture. ”
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
I encourage you to read this article (link below) about the collapse of the market and what happens when underlying interests are not managed or […]

Outside the Box / Inside the Ring Materials Now on LinkedIn!

October 31st, 2008 by webmaster

Please visit http://www.linkedin.com/in/joshuagordon for yet another way to access the impactful Outside the Ring / Inside the Box conflict curriculum!

CBI Reports Spring 2008

May 16th, 2008 by webmaster

The latest edition of CBI Reports is now available. Also, please check-out the newly released, much better than before, CBI website!

Upcoming Basic Mediation Training in Cambridge, MA

January 24th, 2008 by Joshua A. Gordon

CDSC is pleased to announce the Spring 2008 Basic Mediation Training. Please find attached registration brochure which includes the dates and times of the training. Please note that class size is limited to a maximum of 24 participants. The cost of the training is $695. The early registration cost for the training is […]

Upcoming Divorce Mediation Training in Cambridge, MA

January 24th, 2008 by Joshua A. Gordon

The Community Dispute Settlement Center is pleased to announce its 2008 Divorce Mediation Training. 
This 24 hour course is designed for mediators who are interested in the practice of divorce mediation. The training integrates substantive information with practice through interactive role play experience. Prerequisite: Basic mediation training. The training is being held […]