Online Dispute Resolution Course offered by UMass

Spring 2007 Online Course in Online Dispute Resolution offered by UMass Online https://www.umassulearn.net/Default.asp ODR, Online Dispute Resolution, currently is the hottest area of the ADR field, but it is still in its infancy and there are many questions about how and when to apply ODR to disputes. Do the rules of offline ADR apply to ODR? How does technology change the equation? Can dispute resolution efforts be effective when parties are not face-to-face? How can offline neutrals best translate their skills online? How can ODR compliment ADR? A complicating factor in the growth of ODR and the application of technology to dispute resolution is a growing body of “digital natives” using technology as an integral part of their everyday lives. These “digital natives” pose interesting problems for “digital immigrants” who have not, and probably will not, integrate technology into their lives in as complete a manner. In this online course we will examine the development of ODR, consider the key questions about its use, think through some of the new challenges it poses to neutrals and systems designers, and look at many of the major providers, administrative agencies, and international organizations currently involved. We will also do hands-on work with state-of-the-art ODR technologies through a series of simulations. Daniel Rainey, head of mediation services with the National Mediation Board (rainey@nmb.gov); Alan Gaitenby, executive director of the Center for Information Technology and Dispute Resolution – Legal Studies, UMass, Amherst (gaitenby@legal.umass.edu ) Instructor: Alan Gaitenby and Daniel Rainey Email: gaitenby@legal.umass.edu rainey@nmb.gov LEGAL 391N Online Dispute Resolution 24541 Online 3 Open Register Continuing & Professional Education, University of Massachusetts Amherst. www.umassulearn.net • academicprograms@contined.umass.edu • 413-545-2414 Course Fees: $870.00 Materials Fee ($0.00 per credit): $0.00 Infrastructure Fee: $0.00 Transit Fee ($2.00 per credit): $0.00 Registration Fee: $40.00 Total: $910.00